Terms & Conditions

The online preorder system

This application lets you preorder a selection of Margie’s bakery products for in-store pickup. It is a pickup-only service; we do not ship or deliver online orders. No account is required — orders are placed as a guest using your first name, last name and phone number.

Pickup requirements

• Pickup is available Tuesday through Saturday, 8:00 AM to 2:30 PM.
• We are closed Sunday and Monday, plus any posted holiday closures.
• All online orders require at least 36 hours advance notice. Only pickup dates and times that meet this requirement can be selected at checkout.
• Posted closures and special hours override the normal schedule and may limit available pickup slots.
• Please pick up your order during the selected pickup window so it is at its best.

Payment

Payment is collected online through a third-party payment processor at the time you place your order. An order is not confirmed until payment succeeds. The prices shown at checkout are the prices charged, and the amount paid is preserved on your order record.

Product availability

Products are offered in the packages and quantities shown. Some items are seasonal or limited, and limited items may sell out at any time; availability is confirmed when your order is submitted. If an item becomes unavailable after your order is placed, we will contact you using the phone number provided.

No customizations

Online products cannot be customized. We cannot accept special instructions, notes, substitutions, decorating requests, uploads or other free-form requests through online ordering. Items are prepared exactly as listed. For custom work, please contact the bakery directly.

Text message (SMS) updates

Customers who voluntarily opt in at checkout may receive transactional text messages relating to their bakery order, including:

• Order confirmation
• Order status updates
• Ready-for-pickup notifications

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for assistance.
• SMS consent is optional and is not a condition of purchase.

We use these messages only for order-related updates, never for unrelated marketing. See our Privacy Policy for how mobile information is handled.

Accurate information

You agree to provide accurate contact information so we can reach you about your order. Orders may be cancelled if contact information appears invalid or if the order appears fraudulent.

Cancellations and refunds

Because items are baked to order, cancellation requests must be made as early as possible and before production begins. Please contact the bakery directly; refunds are issued at Margie’s discretion to the original payment method.

Allergens

Our products are made in a kitchen that handles wheat, eggs, dairy, nuts and other common allergens. We cannot guarantee that any item is free of allergen cross-contact.

Changes to these terms

We may update these Terms & Conditions from time to time. The version posted on this page applies to orders placed after it is posted.